Privacy Policy
Effective date: 2026
This policy explains how OCRV Fleet Auto Repair Shop collects, uses, and protects information when you visit our website or contact us. By using our site, you agree to the practices described below.
Information We Collect
When you submit our contact or quote form, we collect the details you provide, such as your name, phone number, email address, vehicle type, and a description of the work you need. We do not ask for sensitive personal information through our forms.
How We Use Your Information
We use the information you submit to respond to your request, prepare a ballpark estimate, coordinate repairs, and communicate with you about your vehicle. We may also use it to follow up on service and answer any questions you send us.
Third Parties
We do not sell your personal information. We may share limited details with service providers who help us operate our website or communicate with you, and with insurance carriers when you ask us to coordinate a claim on your behalf. These parties are only given what they need to perform their function.
Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. These tools may collect standard technical data such as browser type and pages visited. You can adjust your browser settings to limit or block cookies.
Data Retention & Security
We keep the information you submit only as long as needed to serve your request and meet our record-keeping obligations. We take reasonable measures to protect it from unauthorized access.
Contact Us
If you have questions about this policy or want to request changes to your information, email us at info@ocrvcenter.com or call (714) 909-1844. Our facility is located at 23281 La Palma Ave, Yorba Linda, CA 92887.